FAQs
FAQs
How do I book?
Bookings are now fully online, spaces are very limited and do fill quickly.
To book a Maternity or Family session please visit: https://book.usesession.com/t/lGNr733WL
To book a Newborn session please visit: https://book.usesession.com/s/W1Y3b1aa1
To book a Cake Smash session please visit: https://book.usesession.com/s/7Z8aC3Yen
To book a Bump to Baby package, please book in a maternity or newborn session via the links above and select the bump to baby package as an add-on.
If a date or time that you would like to book is not available on the booking website, please reach out. I am always happy to work within your schedule and last minute booking requests.
Alternatively you can contact me via email at admin@lullabylane.com.au or get in contact with me via my Facebook page or via phone 0422 446 903.
Cake Smashes: Please do not leave booking to the last minute, for custom cake smash setups I do require a 3-4 week booking in advance to source and organize any props and accessories required for your specific cake smash.
What are your payment options?
Upon booking a session date and time a $100 non-refundable initial payment is required and can be made via PayPal, Bank Transfer, or Credit/Debit Card.
We also offer payment plans via bank transfers at your own pace and schedule or AfterPay and ZipPay.
The balance of payment is due on the day of the session by bank transfer, card, or cash.
Payment plans?
Yes we offer payment plans via AfterPay or ZipPay for an additional fee.
I also offer payment plans via card or bank transfers at your own pace, these must be paid in full prior to the session date, upon booking you will receive an email with details on this option.
What days and times do you offer?
I offer a range of weekday dates and Saturday and Sunday sessions each month.
All weekend sessions do incur an additional weekend fee of $35.
Dates & Times Available can be found via the following links:
Maternity or Family sessions are held on a Saturday or Sunday before sunset.
Newborn sessions are held on a Saturday or Sunday during the day, a date will be booked once your baby has arrived.
For Cake Smash session dates and times vary please visit: https://book.usesession.com/s/7Z8aC3Yen
Do you offer allergy-free cake options?
No, However I do offer a Dairy Free option where I use Nuttelex instead of butter in the buttercream for no additional cost, please select this option during the booking process.
Cake ingredients include, but not limited to, wheat, gluten, milk, and milk products, eggs, sugar and may contain traces of nuts. It is the responsibility of the parent/guardian to let me know of any dietary requirements or allergies prior to the cake smash session.
You are also always more than welcome to bring your own cake along to the session. We do also have an alternate option, this is our popular ‘watermelon’ smash.
Where is the studio located?
The studio is located in the Parklands Estate in Raceview, Ipswich.
The studio is located roughly 30 minutes via car from Brisbane CBD.
There is plenty of on-site street parking located out the front of the studio.
When will we get our photographs?
What sets us apart from the others is our super quick turnaround timeframes.
We always have 2 fully edited images delivered to you within 3 Business Days, this is our complementary sneak-peek service available on every package, photos will be published to our Facebook page.
Your entire gallery will be ready within a max of 2-3 weeks from your session depending on the package chosen at booking, each package has their own editing timeframes and turnaround. Cake Smash Sessions have their own specific editing turnaround timeframes depending on which package is selected, please see the package chosen for the specific editing timeframe.
Express editing (within 24 hours of your chosen selections from the proofing gallery) is also available on all packages for an additional fee.
Where do we see our photographs when they are ready?
We have an exclusive clients-only area on the website where you can view and download your photographs in high quality directly from this website. All galleries are securely protected with a password. All galleries are online for 12 months from session date.
I found an image I like, can you recreate this?
Of course, I will try my very best to recreate any images that you see and like, simply let me know prior to our session and send me a photo of the image you have found.
Are you up to date with your vaccinations?
Absolutely! I am always up to date with my vaccinations.
How many people can we bring to our session?
Our studio is of a smaller size, parents & siblings are always welcome. If you are planning on bringing anyone else along please let me know prior to the session and I will do my absolute best to accommodate them in our space.